Terms of service — MenuVibe

1. Who we are

MenuVibe is a product brand of TRENDHYPES CO W.L.L. Products and services are sold by TRENDHYPES CO W.L.L., Bahrain CR 150552-1. "We" means TRENDHYPES CO W.L.L. "You" means the business that uses MenuVibe and the person acting for it. By approving your menu or paying for MenuVibe, you accept these terms.

If you have signed a separate written agreement with us, that agreement applies where it differs from these terms.

2. What MenuVibe does

• You send us your current menu, in any form.

• We prepare it as a digital menu with your name and logo.

• You check it and approve it before it goes live.

• You get a menu link and a QR code.

• You can make changes yourself in your owner dashboard. The changes you can make are the ones shown in your dashboard.

3. Checking your menu and keeping it correct

Before you approve your menu, check every item and price. Nothing goes live until you approve it. If we made a mistake in preparing your menu, tell us and we will correct it. Once your menu is live, you are responsible for keeping its prices, items and availability up to date.

4. Your content

• You confirm you have the right to use everything you send us or upload: menu text, prices, logo and photos.

• Photos must show your own food. Do not upload other businesses' photos, or images that do not show your food.

• Your menu stays yours. You allow us to store it, prepare it and show it at your menu link and QR code for as long as you use MenuVibe. You can ask for a copy of your menu at any time.

• We show your business name or logo on our own website or social media only with your written permission.

5. Our platform

MenuVibe's software, designs and templates belong to TRENDHYPES CO W.L.L. You may use them only to run your menu. Do not copy them, try to reach another business's menu data, or interfere with the service.

6. Prices and payment

• MenuVibe costs BHD 10 per month, or BHD 100 for 12 months paid in advance.

• Each payment request we send you states the amount and the period it covers.

• Payments are made through a licensed payment provider, or by bank transfer to the TRENDHYPES CO W.L.L. account named in your payment request.

• If we change our prices, we will tell you at least 30 days before. The new price applies from your next period.

• If a payment is not made, we may pause your menu after telling you.

7. Ending your service

• Monthly: you can stop at any time. Tell us before your next month starts, and you will not be charged for it. Your menu stays live until the end of the month you paid for.

• Annual: your service runs for the 12 months you paid for.

• We may pause or end your service if you break these terms, use MenuVibe unlawfully, or publish false or misleading content. Where possible, we will tell you first and give you time to put it right.

• When your service ends, your menu link and QR code stop showing your menu. You can ask for a copy of your menu for up to 12 months afterwards.

8. Refunds

Payments for a period that has started are not refunded if you change your mind. We will refund you or give you a credit if:

• you were charged twice, or charged the wrong amount;

• we could not provide your service and did not fix the problem after you told us; or

• the law requires it.

Refunds go back through the original payment method where possible.

9. Keeping MenuVibe running

We work to keep your menu online, but we cannot promise it will never be interrupted, for example during maintenance or a fault at one of our providers. If something goes wrong, tell us and we will work to fix it.

10. Responsibility

• We are not responsible for losses caused by content you supplied or approved, including prices, ingredients and allergen information.

• Our total responsibility to you under these terms is limited to the fees you paid us in the 12 months before the claim.

• Nothing in these terms limits any responsibility that the law does not allow to be limited.

11. For diners

Each menu belongs to its restaurant. Prices, availability, ingredients and allergen information come from the restaurant. If you have a food allergy, ask the restaurant's staff. MenuVibe does not sell food or take orders; you pay the restaurant directly.

12. Changes to these terms

We may update these terms. We will post the new version on this page with a new date, and tell customers with an active service directly before a change that affects them takes effect.

13. Law and disputes

These terms are governed by the laws of the Kingdom of Bahrain. If there is a disagreement, contact us first and we will try to settle it. If it is not settled, the courts of the Kingdom of Bahrain will decide it. These terms are published in Arabic and English; if the two differ, the Arabic text applies.

14. Contact

To contact us, see the Contact page.