Refund policy — MenuVibe

MenuVibe is a digital service; there is no physical product to return. This page restates section 8 of our Terms of service and the related parts of section 7.

If this page and the Terms of service differ, the Terms of service apply.

When we refund

Payments for a period that has started are not refunded if you change your mind. We will refund you or give you a credit if:

• you were charged twice, or charged the wrong amount;

• we could not provide your service and did not fix the problem after you told us; or

• the law requires it.

Refunds go back through the original payment method where possible.

Ending your service

• Monthly: you can stop at any time. Tell us before your next month starts, and you will not be charged for it. Your menu stays live until the end of the month you paid for.

• Annual: your service runs for the 12 months you paid for.

How to request a refund

Email info@trendhypes.com with your payment reference. We will check the request, tell you what we found, and where a refund is due return it through the original payment method where possible.